OPEN Registration System Currently Down
The URCC NCORP Research Base is currently experiencing a temporary issue with the CTSU OPEN registration system.
Until this is resolved, please proceed with registrations as usual. You will receive a system-generated rejection upon submission. Once that occurs:
- Contact the CTSU Help Desk at ctsucontact@westat.com and request that the registration be processed manually.
- CTSU will reach out to URCC to obtain a manually created participant ID.
- Once URCC provides the ID, CTSU will complete the registration on your behalf.
While this process will cause some delay, registrations should still be processed without issue as CTSU is actively monitoring requests. We’ll notify you as soon as full functionality is restored.